Parent Centre

Experts at keeping you safe during COVID-19

As Government restrictions continue and we re-enter the Tiering system, we'll ensure that our tried and tested COVID-safe practices follow all the necessary guidance. Keeping our campers and our teams safe is our top priority.

Read our COVID-19 Policy

What to do before camp starts...

On this page, you'll find everything you need to make sure your child is ready for camp!

The first thing to do is complete a Camper Information Form - make sure you bring this on the first day of camp!

Download Camper Info FormDownload Camper Info Form

Childcare vouchers

We accept tax-free childcare and also accept all childcare vouchers from parents signed up to a scheme prior to closure in October 2018

Using childcare vouchers

Commercial package policy insurance

CPP insurance covers you for cancellation if your child is unwell and unable to attend. Discover more information on policies here.

More information about CPP

Frequently asked Questions

Can I make changes to my booking?

UPDATE: Due to the current climate, we are offering additional flexibility to support our customers and move your booking if things change.

We understand that childcare plans may change. Camp Beaumont want to be as flexible as possible for every customer. If you need to switch your dates and we still have space at the camp on the dates you'd like to move to, we can make these changes free of charge. Please note however, changes can only be made if at least 10 working days before your child is due to attend. You cannot make alterations to bookings online, you can either call us on 01603 851000 or email us at or use live chat (in the bottom right hand corner of your screen). Please see our Terms & Conditions for full details.

What payment options do you accept?

We have a number of different payment options. You can either pay via credit/debit card (Visa/Mastercard - we don't currently accept American Express), Childcare Vouchers online or over the phone. If you book early you can pay a deposit and the remainder at a later date.

What happens if it rains?

Of course, as much as we would love to rely on the Great British weather, we cannot always ensure the weather stays fine for your child’s time at camp! However, we do not let a little rain stop us. All timetables are planned with a ‘wet weather’ alternative which means that the majority of activities will still be able to take place indoors. Of course, there are some exceptions to this – but where an activity is missed because it cannot take place, we work our hardest to replace it with an equally enjoyable alternative

How do I make a booking with Camp Beaumont?

Booking with Camp Beaumont couldn’t be easier! Once you have decided on your holiday period, venue and dates, you can book quickly and easily online. You can also place a booking over the phone by contacting our friendly sales team on 01603 851000, or contact us via live chat.

What do I receive from Camp Beaumont once I have placed a booking?

If you have made your booking online you will receive a summarised confirmation email to the email address you provided when making your booking. Within 24 hours* of making the booking you will receive full confirmation. If you have made the booking by phone you will be emailed full confirmation, within 1 hour of placing the booking. Please make sure you check your invoice and let us know right away if anything is incorrect. Responsibility for all booking details lies with the person who made the booking. *Please allow up to 48 hours for your full emailed confirmation for any bookings placed online over the weekend. If you do not receive your emailed confirmation, please check your junk folders before contacting us: sometimes they can appear in there.

You'll find all the information you need ahead of camp in our Parents Centre at the top of this page. The week before camp starts, we'll also email you the contact details of the camp you've booked, in case you need to contact them directly during your child's time with us.

Can I pay in instalments?

We are unable to set up a payment plan, however, if you book early enough, you can pay an initial deposit with the final balance due 48 days before the holiday period starts.

How can I contact Camp Beaumont to discuss my booking?

To speak to our friendly team, please call us on 01603 851000 or use the online live chat facility (bottom right hand corner of your screen). . Our offices are open from 8.30am to 5pm Monday to Friday. We operate extended hours midweek & on Saturdays in lead up to camp dates. If you wish to contact us out of hours, you can call us on the 01603 851000 and leave us a voicemail and we will call you back or you can leave us an offline chat message or email us.

Can I reserve my place by paying a deposit?

Yes - it depends on the timing of your booking. Booking early enough gives you the most flexibility with our deposit options. Deposits are £10 per child per day & £60 per child per week. After the balance due dates, bookings will need to be paid in full at the time of booking.

When do your camps run?

We run camps throughout all the school holidays but dates vary between venues. For exact dates and the venues, have a look at the ‘Dates & Prices’ section of our website

Are all the activities included or do I have to pay extra for some?

All the activities on the main camp timetable are included in your child’s booking with Camp Beaumont. The camp timetable will be available in the sign in/out area at camp and show what your child will be doing each day. However, we do have some available Action Extra activities which you can choose to upgrade to at an additional cost. These action extras give children a more specialised session with focus on something they may have shown an interest in, from horse riding to baking. These can be purchased before camp starts, or your child can be added to the register during camp time if we have availability – just speak to a member of camp management on site!

Do you provide lunch?

UPDATE: Due to current restrictions, lunches are not available as an added extra for Easter camps. Please provide a packed lunch for your child each day, plus a morning/afternoon snack.

We are able to provide a cold packed lunch at most of our camp locations for £6.50 per day for any parent who wishes for us to. The majority of parents provide a packed lunch for their child. Please note however we are a ‘nut-aware camp’ so please do not pack anything with nuts in it. We also recommend that you place ice blocks within the lunchbox to keep the food fresh until lunchtime.

What is your policy on swimming?

UPDATE: Due to current restrictions, we may not be able to offer swimming during the Easter holidays this year. We will keep this page upto date once final guidance is received.

Swimming is an activity on offer at some (not all) of our sites – please check on your chosen venue page. Swimming is offered as a timetable option for children in the Magic (5-7), Active (8-11) and Teens age groups. Please note that if swimming is on offer, not all age groups will necessarily be timetabled to swim every day. Due to restrictions of numbers in the swimming pool and access times, we will timetable swimming to make it fair for each group. If your child does not wish to swim, that is fine with us – we will organise an alternative for them! When children arrive at the swimming pool, they will change in designated changing rooms then head to poolside for their swim test. The qualified lifeguards will first explain the rules of the swimming session then watch children swim a width of the pool and ensure that any child requiring armbands is wearing them. If you know your child needs armbands, please pack them for them. The staffing ratios: Playtime & Magic – 1:8 Active & Teens – 1:12 still apply in the swimming pool. Staff members will be in the water with children while lifeguards stay on poolside. Children will be monitored closely during their swimming session and at the end taken back to the changing rooms to get dressed and head back to their other activities!

Read more general info

When are you re-opening your camps?

We will be back offering inspiration multi-activity camps this Easter at over 20 venues across London and the Home Counties.

What are you doing when you're-open to ensure everyone’s safety?

Having successfully and safely operated camps last summer, October half term and at Christmas, we have developed comprehensive COVID-safe protocols. Visit our Covid Policy for the latest on what we are doing to keep everyone safe.

Keep an eye on our Blog and Social Media Channels for further updates. Our goal is to continue to offer a much needed service to parents in the safest way possible and continue inspiring children throughout the school holidays.

If I cancel, can I get a refund?

If you cancel then our booking terms and conditions will apply as normal, however we are offering extra flexibility to reschedule your booking to a later date.

Can my child move to a different bubble?

Unfortunately not, once a group bubble is set we cannot move children between them to ensure we keep everyone safe and avoid any spread of COVID-19 throughout the pandemic.

Are you allowed to open your camps under current guidance?

On the 22nd February the government set out its roadmap to recovery, the end of lockdown and the easing of restrictions that the country has been under for the past year. We are delighted that we can once again play our part in supporting parents with their childcare needs as the country gets back to work.

On 23rd February the guidance was updated allowing Camp Beaumont to reopen and offer a vital childcare option for many busy parents and families as we exit the pandemic.

You can find the latest guidance by clicking this link:

What if I had booked but now you are closed the week that I booked for?

It is highly unlikely however if we are unable to operate camp for any reason, we will help you move your booking to another holiday, offer you a credit note, or give you a full refund.

Why is Camp Beaumont allowed 15 in a group when current government guidelines don’t allow groups of that size to meet?

We are an OFSTED registered childcare provider so following current guidance it recommends us to operate in consistent Group Bubbles of no more than 15 children.

Our biggest bubble group based on our current safety plan is 15.  We will however maintain our ratios of 1:8 (3 to 7yrs) and 1:12 (8yrs +). So if we had a Group Bubble of 15 in our Magic Group (5 to7yrs) we would have two members of our team with this Group Bubble. These Group Bubbles will not come into contact with other bubbles throughout the camp day and will keep a consistent Camp Team leading the activities.

Will you accept children for who attend for just a few days per week? How will you ensure that groups are kept consistent?

We will be accepting children where the childcare requirement is less than a week. We recognise the significance of our responsibility to keep everyone safe and of the childcare requirements throughout the school holidays which will go further than just weekly booking requirements.

Current government guidance says that, these Group Bubbles should remain consistent and that is what we intend to do. We have a responsibility to create a COVID secure environment, which we will do through all the measures we have set out, and we expect that our parents/guardians to also act responsibly. It is vital parents/guardians do not allow their child(ren) to attend if they are showing symptoms or are required to meet isolation or testing protocols after coming into contact with someone who has COVID-19.

We will record every child who has been within a Group Bubble on a weekly basis and try to minimise daily changes as much as possible so that each child only comes into contact with a maximum of 15 other children within their Group Bubble. If we are contacted by a parent/guardian or NHS Test and Trace to

Why do our children need to be in group bubbles?

Under current government guidance, we are required to keep children in small consistent bubbles of no more than 15 children to minimise the mixing of our children and staff and help prevent the spread of COVID-19 throughout the pandemic.

The idea is that if someone within a group bubble displayed any symptoms, only that particular group bubble that would need to close and not the whole camp.

If a group bubble was to close, those within it would need to follow the latest government self-isolation and/or testing guidance.

What are your isolation protocols?

If someone on camp starts to display symptoms of COVID-19, then that child will be required to isolate until they are collected.Their parent/guardian will be notified immediately and required to come and collect their child(ren) as soon as reasonably possible.

The rest of the Group Bubble will be able to continue as normal unless there is multiple children or team members displaying symptoms at which point a decision will be made to isolate the entire Group Bubble to safeguard the rest of camp.

The individual(s) presenting symptoms of covid-19 are required to get a test and inform the Camp Manager as soon as reasonably possible of the result.

Positive Test - If the result comes back positive then the remainder of the Group Bubble must isolate and their parents/guardians will be required to collect as soon as reasonably possible. Then follow the latest government isolation/testing protocols.

Negative Test – If the result comes back negative then the child will be admitted back to camp and the Group Bubble can continue as normal.

The area in which anyone isolates will be cleaned and disinfected thoroughly after each use. Camp Beaumont has engaged the services of a market leading touch-less disinfection and decontamination company who will be on standby to attend site and disinfect areas as required.

What if my child is in a Group Bubble that then is closed due to someone testing positive for Covid-19?

You will be notified immediately and required to come and collect your child from Camp as soon as reasonably possible. Whilst waiting all children in the Group Bubble will be subject to our ‘Displayed Symptoms Procedure’ and isolation protocols. Your child and household will then be required to adhere to government self-isolation protocols. If your child ormember of your household starts to display symptoms then they will be eligible for a test.

We will welcome your child back to camp once self-isolation and/or testing protocols have been met and it is safe for them to return. You will be entitled to a credit note or you can reschedule the days missed free of charge to a later date.

Do all children need to be in group bubbles?

Any child aged 3 to 5 years old is not required to be in bubbles of 15 as long as they are not mixing in groups with any children 6 years old or above. So our ‘Playtime’ age group (3 & 4 years old) and our 5 year old children do not need to be in group bubbles.

Any children aged 6 or above are still required to remain in small consistent groups of no more than 15 children. This will include any 5 year olds who, for logistical purposes, will need to be in a group with 6 year olds.

Read more Covid info

Can I see my child’s activity programme?

Your child’s activity programme will vary depending on which site they attend. The day’s timetable will be displayed at the table where you sign your child in each day.

What are the arrival and collection times?

The arrival time is between 0830 and 0930. Throughout this period, our team will have some fun organised activities to warm the children up ready for the day full of activities.

Collection time is between 1630 and 1730 and again - like in the morning - our team will have a selection of activities to ensure the children continue their adventures right up until home time.

For parents that need it, we do offer an extended day service between 0800 and 0830 for a small additional charge of £5 per child per day. We also offer an extended day option until 1800 for busy working parents for the same charge of £5 per child per day.

How do you manage discipline and behaviour?

Positive reinforcement is the key for us at Camp Beaumont! We want all children who come to camp to enjoy their time with us and have the best holiday experience possible. If we see children behaving appropriately, we make sure to comment on and reward this behaviour. All staff have some behaviour management training which focuses on outlining rules and discussing why they are important, then managing children’s behaviour. Of course, we understand that in a new and exciting environment, children may need reminding of behaviour expectations – and to that end, each group will agree to a camp contract outlining the rules of our sites. These rules are designed in collaboration with campers to ensure they keep themselves and others safe and enable activities to be as enjoyable as possible! If a child is consistently breaking the rules and disrupting others, they will be taken aside and spoken to by a member of staff. A discussion will be had about why the rules are in place and why it is important to behave appropriately, then will be sent back to the group to enjoy the activity! In the case that a child is consistently not following the rules, this will be communicated to parents and carers. If a child’s behaviour puts them or someone else at risk, this becomes more serious. An Incident Report Form will be completed and details of what has happened communicated to parents. If a child’s behaviour at camp consistently puts themselves, others or staff members at risk or causes significant disruption to a group, parents or carers will be contacted and a warning given to that child. If this then continues, we reserve the right to prohibit a child from attending camp as a result of this.

Can my child be grouped in the same group as a particular friend?

We will try to group the child in the same group as their friends where possible, however we strongly believe that camp is a great place to make new friends and our teams will actively encourage this. Final decisions on groupings are made by the Camp Manager onsite.

Will my child need any money with them at camp?

No, we would strongly recommend that your child does not bring any money with them. Camp Beaumont cannot be held responsible for any money that goes missing whilst on camp. All of our camps only accept cashless methods of payment for any extras and merchandise.

What if I am delayed in collecting my child?

We understand that sometimes things happen outside of your control and you may be late collecting your child. Please give the camp a call as soon as you know that you may be late so that we know - you'll receive the number by email the week before camp starts. If you are later than 6pm then we reserve the right to charge £5 for every 15 minutes late. This is to cover the cost of the two team members that are required to stay. Don’t worry though, your child will be kept safe and entertained until you arrive.

What happens when I drop my child off?

When you arrive, follow the signs to the ‘sign in’ area. There you will find your child’s age group table with a friendly Head Group Leader to register your child. You will be required to hand in the Camper Information form if you haven’t already and sign the register. Your child will then be introduced to their group leaders and encouraged to join in with their group in some small warm up activities whilst the rest of the group arrives.

Will my child always be in the same group?

We organise our child groupings by the week so they will be in the same group for the whole of their stay. If they come back for an additional week then there is a small chance their group may change depending on numbers of children attending. If you'd like your child to be grouped with a friend, please let the camp manager know.

What happens if my child has and accident or becomes ill whilst at camp?

While we always ensure high safety standards, there will inevitable be times when accidents happen! Our staff are all trained in the protocols for dealing with and reporting accidents and we always have paediatric first aiders onsite who are able to administer any necessary first aid. In the event of a minor accident, first aiders will assess the child’s injuries and treat them accordingly. An Accident Report Form will be filled out detailing how the accident happened, the injuries sustained, and the treatment given. This report will be shown to the person collecting the child at sign out time. We will communicate what happened and ask the parent or carer to sign the Accident Report Form to acknowledge our communication with them. In the event of your child bumping their head or for any injury from the neck up, a first aider will be contacted and an Accident Report Form filled out (as above), however we will always ensure we give you a courtesy call to let you know what has happened. After a head bump, staff monitor children closely – if staff have any concerns we will always contact you. At the end of the day, you will be asked to sign an Accident Report Form to acknowledge our communication with you. In the event of a serious accident, our first aiders will assess the situation and you will always be contacted to be informed of the next steps. If your child becomes ill whilst at camp, a first aider will monitor your child’s symptoms. If their illness is minor and they feel better after a rest and a drink, an Incident Report Form will be filled out letting you know what happened and will be available for you to sign when you collect them. In this instance, we will continue to monitor your child throughout the day and contact you if symptoms worsen. For anything more serious, you will be called and our camp teams will discuss with you whether or not they/you feel your child needs to be collected and taken home. Children will be able to wait in the first aid area for as long as possible and will be monitored by camp staff. Again, an Incident Report Form will be available for you to sign on collection.

Does my child have a key worker?

Yes, all the children who attend will have key workers in the form of our brilliant Head Group Leaders and Group Leaders. For our younger guests from 3 to 5 years old, they will be assigned one of our team members who will check in to ensure they are have a great time whilst with us. You will be introduced to your child’s key worker on their first day at camp.

Do I have to take out the customer protection plan and what happens if I don’t?

CPP Insurance is optional, not compulsory. Without the Customer Protection Plan, you can't cancel and claim a refund or credit note for missed days or cancellation, or make up any missed days later in the season, under any circumstances. If you need to switch your dates and we still have space on the dates you'd like to move to, we can make these changes. Please note however, changes can only be made 14 days’ before your child’s arrival date. If you have an alternative insurance policy that provides this cover then you would need to contact your provider to make a claim against your booking.

Can I find out how my child’s day is going?

Our teams are extremely busy throughout the day ensuring that all of our campers are having the best time, so we would encourage you to speak with our team at collection time to get some feedback on how your child’s day was. If you really need to get in touch with the camp, you are able to do this by calling or emailing the camp directly using the contacts we'll send you the week before camp starts.

Read more parents info

Can't find an answer?

We aim to respond within 24 hours of all enquiries

My two just spent four days at the Esher camp and both had a great week. Really pleased you have opened this summer, unlike some others, and giving the kids a normal experience than they have had for months, even in bubbles. Thank you!

Rebecca (Parent), Claremont Fan Court School, Summer 2020
Follow us