Parent Centre

Having successfully and safely operated throughout, we have developed comprehensive tried and tested COVID-safe protocols. Visit our COVID policy for the latest on what we are doing to keep everyone safe.

Keep an eye on our blog and social media channels for further updates. Our goal is to continue to offer a much needed service to parents in the safest way possible and continue inspiring children throughout the school holidays.

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If you cancel then our booking terms and conditions will apply as normal.

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Yes, click here for the current government guidance.

It is highly unlikely however if we are unable to operate camp for any reason, we will help you move your booking to another holiday, offer you a credit note, or give you a full refund.

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We no longer are operating the group bubble system, we have groups of children of up to 24 with ratios of 1:8 (3-7 years old) and 1:12 (8+ years old). We always look where possible to keep our staff team working with our groups consistent.

In line with government guidance we are no longer testing our staff butwill ensure that any staff that present symptoms do not attend for work.

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No, however, they can if they wish to.

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No, however, they can if they wish to.

As we do not own the venues you will not be able to visit outside of school holiday periods during which we are open. If we are open, you are welcome to come for a look around - but this is by appointment only. You will need to contact the camp you wish to visit and make an appointment with a member of the management team - please get in touch with us via our contact us page and we'll help you do this.

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Yes we always have as a minimum of two paediatric trained first aiders onsite and. Depending on the size of the camp, we may have many more.

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No, we would strongly recommend that your child does not bring any money with them. Camp Beaumont cannot be held responsible for any money that goes missing whilst on camp. All of our camps only accept cashless methods of payment for any extras and merchandise.

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Unfortunately, we do not accept children who are not toilet trained. To attend our camps, each child must be fully toilet trained.

You are required to log into your account and complete your child(ren)’s Post Booking Questions after you have made your booking and BEFORE you arrive for your first day. Please note that you will need to confirm the information is correct for each subsequent booking that you make. If your child is taking any medication while they are at camp, then you will also need to complete a Medication Authorisation form on arrival at camp.

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We understand that sometimes things happen outside of your control and you may be late collecting your child. Please give the camp a call as soon as you know that you may be late so that we know – the contact number is available on the camp location page of the website. If you are later than 5.30pm then we reserve the right to charge for Extra Slice, £5 up until 6pm. If later than 6pm then we reserve the right to charge £1 for every minute late. This is to cover the cost of the two team members that are required to stay. Don’t worry though, your child will be kept safe and entertained until you arrive.

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If our camp staff find any named items, we will try our best to return these to children during the day. If your child has lost something which has not been returned to them, all lost property will be displayed at sign in and sign out every day for the duration of camp.

You are welcome to come and have a look through the misplaced items, even if your child’s time at camp has finished. Finding belongings and returning them to children is made much simpler by items being named!

Please note that we are unable to return items of lost property once the camp has closed. At the end of each camp, any remaining items of lost property will be donated to charity.

Our teams are extremely busy throughout the day ensuring that all of our campers are having the best time, so we would encourage you to speak with our team at collection time to get some feedback on how your child’s day was. If you really need to get in touch with the camp, you are able to do this by calling or emailing the camp directly using the contacts we'll send you the week before camp starts.

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We organise our child groupings by the week so they will be in the same group for the whole of their stay. If they come back for an additional week then there is a small chance their group may change depending on numbers of children attending. If you'd like your child to be grouped with a friend, please let the camp manager know.

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We group children according to age in our four main age groups: Playtime (3 & 4 years old); Magic (5 to 7 years old); Active (8 to 11 years old); and Teens (12 to 16 years old). These groups may be split down further depending on the number of children into age groups (e.g. Magic could be split into 5s, 6s and 7s age groups). We have a maximum of 24 children per group and our staff to child ratios are as follows: Playtime & Magic – 1:8 Active & Teens – 1:12

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While we always ensure high safety standards, there will inevitable be times when accidents happen! Our staff are all trained in the protocols for dealing with and reporting accidents and we always have paediatric first aiders onsite who are able to administer any necessary first aid. In the event of a minor accident, first aiders will assess the child’s injuries and treat them accordingly. An Accident Report Form will be filled out detailing how the accident happened, the injuries sustained, and the treatment given. This report will be shown to the person collecting the child at sign out time. We will communicate what happened and ask the parent or carer to sign the Accident Report Form to acknowledge our communication with them. In the event of your child bumping their head or for any injury from the neck up, a first aider will be contacted and an Accident Report Form filled out (as above), however we will always ensure we give you a courtesy call to let you know what has happened. After a head bump, staff monitor children closely – if staff have any concerns we will always contact you. At the end of the day, you will be asked to sign an Accident Report Form to acknowledge our communication with you. In the event of a serious accident, our first aiders will assess the situation and you will always be contacted to be informed of the next steps. If your child becomes ill whilst at camp, a first aider will monitor your child’s symptoms. If their illness is minor and they feel better after a rest and a drink, an Incident Report Form will be filled out letting you know what happened and will be available for you to sign when you collect them. In this instance, we will continue to monitor your child throughout the day and contact you if symptoms worsen. For anything more serious, you will be called and our camp teams will discuss with you whether or not they/you feel your child needs to be collected and taken home. Children will be able to wait in the first aid area for as long as possible and will be monitored by camp staff. Again, an Incident Report Form will be available for you to sign on collection.

CPP Insurance is arranged through Endsleigh Insurance Services Ltd and insured by AXA Travel Insurance. It is available at £1.26 per person per day booked and covers you in the case of cancellation if your child is unwell and unable to attend. For full details of this insurance, see refer to our booking conditions. If you decide to take out your own travel insurance, we recommend that you check that the policy covers adventure holidays – as many policies don't include these types of activities.

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