Parent Centre

If your child has a specific medical condition, this should be indicated on your child’s Camper Information Form. If you feel that you need to discuss your child’s condition before camp begins, you can speak to our team on 01603 851000 and any information can be passed on to camp management teams. You are also able to speak to our on-site teams when dropping your child off for their first day to give any more information about a medical condition which you feel may need clarifying. If your child requires medication to be administered to them during camp, you will be asked to complete a Medical Administration Form (which will be available in the parent welcome pack). This will detail the medication being kept onsite and how often it should be given. If you have not brought this with you to camp on your first day, copies of the form will be available for you to complete on arrival. Most types of medication will be kept in the first aid area of the camp and administered by first aiders at the time shown on the Medical Administration Form. The exception to this is EpiPens and inhalers which will be carried by the members of staff supervising your child’s group to ensure they are always in the correct place if needed. If at any time during your child’s time at camp with us they require new medication, please speak to a member of staff onsite and complete a Medical Administration Form to enable us to give medicine when it is required.

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We understand that sometimes things happen outside of your control and you may be late collecting your child. Please give the camp a call as soon as you know that you may be late so that we know – the contact number is available on the camp location page of the website. If you are later than 5.30pm then we reserve the right to charge for Extra Slice, £5 up until 6pm. If later than 6pm then we reserve the right to charge £1 for every minute late. This is to cover the cost of the two team members that are required to stay. Don’t worry though, your child will be kept safe and entertained until you arrive.

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No, we would strongly recommend that your child does not bring any money with them. Camp Beaumont cannot be held responsible for any money that goes missing whilst on camp. All of our camps only accept cashless methods of payment for any extras and merchandise.

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When you arrive, follow the signs to the ‘sign in’ area. There you will find your child’s age group table with a friendly Head Group Leader to register your child. You will be required to hand in the Camper Information form if you haven’t already and sign the register. Your child will then be introduced to their group leaders and encouraged to join in with their group in some small warm up activities whilst the rest of the group arrives.

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You are required to log into your account and complete your child(ren)’s Post Booking Questions after you have made your booking and BEFORE you arrive for your first day. Please note that you will need to confirm the information is correct for each subsequent booking that you make. If your child is taking any medication while they are at camp, then you will also need to complete a Medication Authorisation form on arrival at camp.

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While we always ensure high safety standards, there will inevitable be times when accidents happen! Our staff are all trained in the protocols for dealing with and reporting accidents and we always have paediatric first aiders onsite who are able to administer any necessary first aid. In the event of a minor accident, first aiders will assess the child’s injuries and treat them accordingly. An Accident Report Form will be filled out detailing how the accident happened, the injuries sustained, and the treatment given. This report will be shown to the person collecting the child at sign out time. We will communicate what happened and ask the parent or carer to sign the Accident Report Form to acknowledge our communication with them. In the event of your child bumping their head or for any injury from the neck up, a first aider will be contacted and an Accident Report Form filled out (as above), however we will always ensure we give you a courtesy call to let you know what has happened. After a head bump, staff monitor children closely – if staff have any concerns we will always contact you. At the end of the day, you will be asked to sign an Accident Report Form to acknowledge our communication with you. In the event of a serious accident, our first aiders will assess the situation and you will always be contacted to be informed of the next steps. If your child becomes ill whilst at camp, a first aider will monitor your child’s symptoms. If their illness is minor and they feel better after a rest and a drink, an Incident Report Form will be filled out letting you know what happened and will be available for you to sign when you collect them. In this instance, we will continue to monitor your child throughout the day and contact you if symptoms worsen. For anything more serious, you will be called and our camp teams will discuss with you whether or not they/you feel your child needs to be collected and taken home. Children will be able to wait in the first aid area for as long as possible and will be monitored by camp staff. Again, an Incident Report Form will be available for you to sign on collection.

Our teams are extremely busy throughout the day ensuring that all of our campers are having the best time, so we would encourage you to speak with our team at collection time to get some feedback on how your child’s day was. If you really need to get in touch with the camp, you are able to do this by calling or emailing the camp directly using the contacts we'll send you the week before camp starts.

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Unfortunately, we are unable to accept children who are not toilet trained. To attend our camps, each child must be fully toilet trained and out of nappies/pull-ups. Please refer to our terms and conditions on ensuring your child is toilet trained prior to attending camp.

As we do not own the venues you will not be able to visit outside of school holiday periods during which we are open. If we are open, you are welcome to come for a look around - but this is by appointment only. You will need to contact the camp you wish to visit and make an appointment with a member of the management team - please get in touch with us via our contact us page and we'll help you do this.

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We understand that you and your child may be nervous about coming to camp for the first time. We have outstanding and caring staff who will ensure you and your child made comfortable and to ensure that your child settles into camp quickly. Looking after your children is a huge responsibility and one we take incredibly seriously. Camp Beaumont’s mission is to create inspiring adventures throughout the school holidays, to do that we ensure we have highly trained camp staff on hand to settle all campers. Each child will be assigned a keyworker or group leader who will be on hand to explain how the day will run, familiarise them with the camp location and advise on what they can expect. We are confident that very quickly your child will make new friends, challenge themselves with new activities and create long-lasting memories.

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Camp Beaumont FLEX is optional, not compulsory. Without the Camp Beaumont FLEX, the booking is non-refundable. If you need to switch your dates and we still have space on the dates you'd like to move to, we can make these changes. Please note however, changes can only be made 14 days’ before your child’s arrival date and you will have to pay the difference in price between the original daily/weekly rate and the new one if there is one. Click here To understand more about Camp Beaumont FLEX.

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We group children according to age in our four main age groups: Playtime (3 & 4 years old); Magic (5 to 7 years old); Active (8 to 11 years old); and Teens (12 to 16 years old). These groups may be split down further depending on the number of children into age groups (e.g. Magic could be split into 5s, 6s and 7s age groups). We have a maximum of 24 children per group and our staff to child ratios are as follows: Playtime & Magic – 1:8 Active & Teens – 1:12

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