We recommend that all children wear named practical clothing and not their favourite brand new clothes. Suitable comfortable footwear such as training shoes are also recommended please refrain from any flip-flops, sandals and heelies as they can create health and safety issues.
Please bring with you:
- Water bottle
- Nut Free Packed Lunch and snacks
- Swimming Costume and Towel (if swimming is available at your camp)
- Hat and Suncream
- Raincoat
If your child has any behavioural patterns or special educational needs or disabilities that we should know about in advance, please drop our Customer Experience Team a call or an email with full details. They will discuss with you any adjustments or additional arrangements that are required to ensure your child(ren) are best cared for whilst enjoying their holiday.
The email address for our Customer Experience Team is [email protected] or you can call if you would prefer on 01603 851 000 and our Customer Experience Team will be happy to help. You can find our SEND policy here.
If your child(ren) require any medication to be administered whilst they are with us at camp, including use of inhalers and epipens as and when required, please ensure that you complete the medication section of the Post Booking Questions online ahead of arriving at Camp.
Our camp team will receive the medication and confirm the details are correct on our system as you check your child in to camp. We have the facilities on camp to refrigerate medication if required.
Mobile phones, hand held computer games, iPods/MP3 Players and water pistols/pumps are not permitted on camp at any time. These items will be confiscated and remain in the camp office until the end of a camp day.
We run our camps all year round so it is essential to consider the weather to ensure your child(ren) are fully prepared.
When hot and sunny - Sun cream, sun hat and water bottles are essential.
When cold and wet – Warm clothes, waterproof coat and water bottles are essential.
We try to get outside as much as possible all year round so appropriate clothing for this will ensure your child(ren) gets maximum enjoyment.
Please ensure you pack a lunch for your child(ren). We would like to encourage a healthy lunch that will give them the fuel for an active day the only thing we don't allow is nuts. All our camps are nut aware!
We have a mid-morning and mid-afternoon break for a snack. Snacks are not provided by camp, so please bear this in mind when packing your child(ren)'s lunch and if you have booked a packed lunch with us that you will need to provide these snacks. Again please ensure these snacks are nut free, we recommend fruit or a snack bar.
Please ensure you include ice blocks in your child(ren)'s lunch box to keep their lunch as fresh as possible as we do not have refrigeration for lunches available onsite.
If your camp has a swimming pool then it is recommended that you bring swimming kit for your child on the first day and then you will be able to view the schedule for the week.
We recommend that all children on our Playtime programme (3 & 4 year olds) bring a spare set of clothes including underwear. Please note that all children who attend camp MUST be toilet trained. For further details please refer to our Terms and Conditions.
To access our online web support service, chat live with us using the chat box at the bottom of the page
Our phone lines are open between 8.30am and 5pm, Monday to Friday – Call us on 01603 851000
Visit our contact page to access our contact form, our team will get back to you with an answer or solution
If you would prefer to contact us directly via email please send your email to [email protected]
To access our online web support service, chat live with us using the chat box at the bottom of the page
Our phone lines are open between 8.30am and 5pm, Monday to Friday – Call us on 01603 851000
Visit our contact page to access our contact form, our team will get back to you with an answer
If you would prefer to contact us directly via email please send your email to [email protected]
Fabulous organised fun. Lots of new experiences and very well run with enthusiatic staff.