Customer Protection Plan Insurance

Pre-travel policy

The single trip insurance provides cover including emergency medical assistance and medical costs, protection in the event of cancellation or curtailment cover for loss, theft of or damage to baggage and personal money.

‍Key features and benefits:

1. A 24 hour helpline for medical emergencies
2. Emergency medical expenses in the event of illness or injury
3. Protection against cancellation or curtailment charges
4. Cover for loss or damage to baggage and personal money
5. A wide range of sports and activities covered including winter sports

Key eligibility criteria and exclusions:

• No cover under cancellation or curtailment charges, emergency medical expenses or personal accident relating to any reason set out under ‘Important conditions relating to health’ – see group policy wording
• No cover where the FCO or World Health Organisation has advised against travel
• No cover where travel is not departing from and returning to your home country
• Each claim will be subject to a £15 excess wherever an excess applies.

The table below displays a summary of the maximum amounts which are payable under each section. Please note the group policy is subject to terms, conditions, limits and exclusions - please refer to the group policy wording and the statement of insurance for full details of the cover available.

Pre-travel and travel policies

Your policy may not provide cover for recurring or pre-existing medical conditions unless you are aged under 16. If an insured-person 16 or over has ever had a heart related problem, a stroke, cancer, any breathing problems, diabetes or had any other medical condition which has been treated in hospital or has been referred to a specialist in the last 2 years they should phone Endsleigh Insurance on 0800 923 4048 to see if cover is available. We will confirm any special terms in writing.

Demands and needs

Kingswood/Camp Beaumont is an appointed representative of Endsleigh Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Endsleigh Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. This can be checked on the Financial Services Register by visiting its website at https://register.fca.org.uk/.Endsleigh Insurance Services Limited. Company No. 856706 registered in England at Shurdington Road, Cheltenham Spa, Gloucestershire GL51 4UE.

This travel insurance policy will suit the Demands and Needs of an individual, or group (where applicable) who have no excluded pre-existing medical conditions, are travelling to countries included within the policy terms and who wish to insure themselves against the unforeseen circumstances/events detailed in this policy booklet. Subject to terms and conditions and maximum specified claim limits. IMPORTANT - You may already possess alternative insurance(s) for some or all of the features and benefits provided by this product; it is your responsibility to investigate this. We will not provide you with advice about the suitability of this product for your individual needs but we will be happy to provide you with factual information to assist you in making an informed buying decision.

CPP Insurance is arranged through Endsleigh Insurance Services Ltd and insured by Zurich Insurance. It is available at £15 per week/£3 per day booked and covers you in the case of cancellation if your child is unwell and unable to attend. If you decide to take out your own travel insurance, we recommend that you check that the policy covers adventure holidays – as many policies don’t include these types of activities.