Booking Conditions

1. Confirmation

Your holiday will be confirmed after we receive your booking form and the appropriate deposit. Please note that payment of the deposit is regarded as your acceptance of the booking conditions and is non-refundable, other than through our Customer Protection Plan.

2. Cancellation

2. Cancellation If you wish to cancel the booking you must notify us immediately in writing. Until written confirmation is received we will continue to hold your reservation. All cancellations will be acknowledged.

Cancellations incur the following charges:

• More than 56 days before camp starts: loss of deposit only.
• 56-29 days: 30% of the total holiday price.
• 28-15 days: 45% of the total holiday price.
• 14-1 day: 100% of the total holiday price.
• On or after the holiday starts: 100% of the total holiday price.

Cancellations may be reclaimed from our Customer Protection Plan when the reason for cancellation falls within its terms; if cancellation is due to illness, the appropriate refund may be given subject to a doctor's certificate being supplied. Please carefully read our holiday insurance certificate which will be forwarded with details of your insurance cover. Travel costs are forfeited unless written cancellation is received more than 56 days prior to holiday commencement. Your Camp Beaumont holiday insurance may cover the cost of cancellation. If in doubt don't hesitate to contact our brokers, TPS on 08707 744 199.

3. Customer Protection Plan

Our Customer Protection Plan is designed to give you maximum reassurance and peace of mind with its comprehensive range of protection. It covers all sports and activities at camp and provides:

• Money back guarantee. If your child does not settle at camp within the first two nights, despite the best endeavours of parents and the camp director, we will offer a pro-rata refund.
• All cancellation charges up to the full cost of the holiday (see the schedule in part 2 above)
• Complete cover for all activities organised by Camp Beaumont
• Personal accident up to £5000
• Medical expenses up to £2000
• Travel delay up to the full cost of the holiday
• Curtailment of activities up to £200

Our experience has shown that standard policies do not cover all of our activities, e.g. motorsports. Any client who does not take out our Customer Protection Plan should check the terms and conditions of their proposed policy very carefully as you may be required to complete an Insurance Indemnity Form.Some special offers are discounted on the understanding that you will be taking up our Customer Protection Plan. Please check if this is appropriate in your case.

4. Package Travel and Tour Regulations 1992

Camp Beaumont operates a Trust Account Protection Scheme (TAPS) as required by Section 20 of the European Union Package Travel Directive 1992. TAPS ensures that all money you pay in connection with your holiday is protected in case of insolvency by the operator.

5. Booking

Responsibility for the details of bookings and for payments lies with the person making the initial booking.

6. Payment

All accounts must be fully paid before we can accept a child at camp. All balance payments are due by 25th May 2007 unless otherwise stated.

7. Travel

Alterations or additions may be made to your booking and travel arrangements either in writing or by telephoning the Camp Counsellors on +44 1603 660333. All amendments to Escorted Travel Bookings must be followed up in writing. We cannot accept changes or additions to travel plans ten days or less prior to a holiday. Cancellation of any transport requested within this time cannot be transferred or refunded. (Our Travel Managers need this period of grace to finalise transport).

8. Administration Charge

Please note we reserve the right to levy an administration charge of £15 in respect of any changes made to booking details after the initial booking has been confirmed. Changes to the holiday start date will automatically receive a £15 administration charge.

9. Reservation Charge (Overseas)

Bookings made from outside the United Kingdom direct with Camp Beaumont will incur a £30.00 reservation fee to cover additional administration and postage charges.

10. Personal Property

All your child's personal property is your own responsibility, unless loss or damage is proven to be due to Camp Beaumont's negligence. If anything is missing when your son or daughter leaves Camp please let the Camp Director know about it immediately as there may still be time to find it before Camp closes down at the end of the season. Expensive and treasured items such as jewellery,CD players, Walkmans, personal video games, mobile phones, designer clothes / shoes / trainers, etc., should not be brought to camp as they are often unnecessary and inappropriate on an adventure activity holiday. 'Luxury' items such as these are only partially covered under our Customer Protection Plan, are subject to an excess and are not covered as 'new for old'.

11. Swimming Ability

All children on a holiday involving any activity on water must be able to swim 50 metres.

12. Offsite Activities

A number of our holidays include excursions and off-site activities such as horse riding at local stables. All our usual standards of care and supervision apply. All children may participate in off-site events unless we specifically receive written notification to the contrary from parents or guardians.

13. Incompatibility

We reserve the right to exclude or refuse any person at any time, prior to and during a holiday if, in our opinion, that person is incompatible with the general well-being of the camp. Any additional costs incurred by Camp Beaumont, including transportation home, will be at the parents’ expense, and no refund of the holiday cost will be made.

14. Programme Changes

The timetables for certain activities are subject to alteration in the event of wet weather conditions or other factors which are beyond our control. In the event that pre-paid sessions are cancelled due to safety reasons or factors beyond our control,we will refund any supplement payments. We reserve the right to cancel a booking due to low numbers.We will offer an alternative or refund any supplements paid.

15. Travel Changes

Holiday and travel arrangements are occasionally subject to change. Should this be necessary for any reason, Camp Beaumont will inform you at the earliest opportunity (in writing, if time permits).

16. Negligence

We accept responsibility for personal injury and for loss and damage generally, but only if caused by the proven negligence of the company or its employees. We do not accept responsibility for events which are outside of our direct control. These include (but not exclusively) force majeure events such as strikes, bad weather, war, etc. and injury, loss or damage that may occur while we are using third parties or sub-contractors such as transportation companies. We act as an agent for transportation companies, from whom detailed conditions of carriage are available.

17. Compensation

In the unlikely event that a child experiences a problem or difficulty while at camp, the matter should be reported immediately to:

1. The Camp Director who has the authority and direct knowledge to deal with most queries.
2. If he or she fails to resolve the difficulty to your satisfaction, then write to us at our Head Office within a reasonable time of your child leaving camp.We will only compensate complaints if both these conditions are met.

18. Disclaimer

This website & brochure is the responsibility of Kingswood Learning and Leisure Group Limited, trading as Camp Beaumont. The details on this website are published in good faith as of December 2006.